Lp Furnace Won't Run Unless Unplugged and Plugged Back in

Hi Martian,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

Before assisting further, i would like to ask you few questions:

1. Since when are you facing the above issue?
2. Did you make any system changes prior to the issue?
3. Did you try updating the device drivers from Device manger?

You may be facing the above issue due to the non-updated or incompatible device drivers installed on the computer. Presence of non-updated or incompatible device drivers in the PC will result in irregular performance of the device.

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system. I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

1. Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
2. Click on View all from left side panel of the screen.
3. Select Hardware and Devices, click on Advanced option and check Apply repairs automatically option.
4. Follow the on screen instructions and wait for the troubleshooter to complete.
5. Check for the errors displayed , close the troubleshooter window and check if the changes are effective.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

1. Press Window logo + X keys on the keyboard and select Device manager from the context menu.
2. Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers.
3. Right click on the driver and select Update this software option from the context menu.
4. Follow the on-screen instruction and wait for the update to complete.
5. After the update is complete, check if the changes are effective.

Method 3: If the issue persists, I suggest you to download and install the latest and most compatible Keyboard and mouse device drivers for Windows 10 operating system form the manufacturer's website and check if the issue is resolved.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

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Hi Martian,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

Before assisting further, i would like to ask you few questions:

1. Since when are you facing the above issue?
2. Did you make any system changes prior to the issue?
3. Did you try updating the device drivers from Device manger?

You may be facing the above issue due to the non-updated or incompatible device drivers installed on the computer. Presence of non-updated or incompatible device drivers in the PC will result in irregular performance of the device.

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system. I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

1. Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
2. Click on View all from left side panel of the screen.
3. Select Hardware and Devices, click on Advanced option and check Apply repairs automatically option.
4. Follow the on screen instructions and wait for the troubleshooter to complete.
5. Check for the errors displayed , close the troubleshooter window and check if the changes are effective.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

1. Press Window logo + X keys on the keyboard and select Device manager from the context menu.
2. Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers.
3. Right click on the driver and select Update this software option from the context menu.
4. Follow the on-screen instruction and wait for the update to complete.
5. After the update is complete, check if the changes are effective.

Method 3: If the issue persists, I suggest you to download and install the latest and most compatible Keyboard and mouse device drivers for Windows 10 operating system form the manufacturer's website and check if the issue is resolved.

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.

Tried all 3 methods, still same. I use teamviewer login to Windows since keyboard and mouse still not working even usb is still connected. i found error message "Device Descriptor Request Failed". The error message gone and my device back to work after I disconnect and reconnect it.

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Hi,

I apologize for not addressing you in a timely manner. Let me help you in resolving the issue.

I suggest you to Disable and re-enable all the Universal Serial Bus controllers (USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

 a) Open Device Manager.

b) Expand Universal Serial Bus controllers.

c) Note: You might have to scroll down the list to find this item.

d) Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.

e) Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.

f) Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and

g) Reinstall all the USB controllers that you uninstalled.

Keep us posted on Windows related queries and we will be happy to assist you further.

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Hi,

No luck, it still the same. But i had try to disable XHCI from the BIOS, everything working fine. Look like my keyboard/mouse having issue when USB3 (xHCI) is set to "Enable", "Auto" or "Smart Auto". I not sure there is the problem with my keyboard/mouse or the problem with the driver?

According to the NUC5i5RYH driver page, USB3 driver only available for Windows 7, i can't find it for Windows 10. I am currently using driver from Windows Update.

Conclusion:

The only solution is disable xHCI from the BIOS.

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Hi,

Thank you for updating with a status. Appreciate you effort.

I would like to inform you that, if there no updated drivers available on the computer manufacturer's website, then trying installing it in Windows 7 or Windows 8 compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer's website.

b. Right-click on the driver setup file and click on 'properties'.

c. Click on the 'compatibility' tab and check the box 'Run this program in compatibility mode for' and select Windows 7 or 8 Operating System from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Keep us posted on Windows related queries and we will be happy to assist you further.

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Tried, stil not working.

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Lp Furnace Won't Run Unless Unplugged and Plugged Back in

Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/usb-keyboard-and-mouse-not-working-unless-unplug/e41b93b8-427f-4d07-8808-1f5554780a28

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