How Do You Send Out Requests for Reviews on Your Facebook Business Page

Facebook inverse their review organisation to 'recommendations'. Whichever way you like to call them, they nevertheless impact your online reputation. Let's talk about how you can enquire for Facebook recommendations from your customers. Here's what y'all'll notice in this article.

• What are Facebook Recommendations?
• Why are Facebook Recommendations Important?
• Turn On Recommendations
• Tin can I Buy Facebook Recommendations?
• Consider Automation

What are Facebook Recommendations?

Some of you might exist wondering what Facebook recommendations are. To keep it uncomplicated: What was once known as Facebook reviews are now Facebook Recommendations.

In 2018, Facebook began to phase out the traditional five-star reviews and started moving towards a binary system. Customers now only had two options: Recommend or Non Recommend.

Why are Facebook Recommendations Important?

Right now, Facebook is one of the biggest sites on the Internet. It's estimated that Facebook has 2.41 billion monthly active users. That ways Facebook recommendations take the potential to achieve a big audience.

Whether they're called reviews, recommendations, or something else, customers care most the opinion of other customers. 92% of customers consult online reviews before making a purchase decision.

That's non the only benefit. The more recommendations that are posted on your Facebook page, the more likely information technology is that you lot'll show upwardly in more News Feeds. Facebook looks at how often customers have interacted with your page in the past when determining what to prove customers. If lots of customers have given yous reviews, you lot're going to be more visible on Facebook.

Turn On Recommendations

If you don't take recommendations on your Facebook business folio, you're missing out. Remember: your customers trust the opinion of other customers. Here'south how yous tin turn on recommendations.

1. Click "Settings" on Facebook
2. Click "Edit Folio"
3. In the department titled "Tabs", turn on the option to "Use default tabs"
4. Scroll down until y'all run into "Add a tab" and plow it on.
5. Add together the reviews tab.

Some business organisation owners might want to turn recommendations off because they're afraid of negative recommendations scaring off business. This is a bad idea. A couple of negative recommendations are nothing to worry about. In fact, they can fifty-fifty aid your business in the long run. A few negative reviews show that all of your reviews are authentic.

Tin can I Buy Facebook Recommendations?

Nether no circumstances should you endeavor to purchase Facebook recommendations. Remember, customers trust reviews and recommendations because they are an accurate reflection of customer stance. Past buying reviews, y'all're violating the trust of your customers.

So what can you exercise to become more Facebook recommendations? The answer is simple: simply ask. Studies bear witness that 70% of customers are willing to leave a review if asked. Most customers understand the benefits a review tin can provide for a business and are more than happy to leave a review.

How to Ask for Facebook Recommendations

Let's talk about what your business organization can practice to become more Facebook recommendations.

1. Send Review Requests via Text and Email

   Remember, the easier the process is for your customer, the more likely it is that they'll actually exit you a recommendation.

   Transport your customers a text or an electronic mail with a directly link to your Facebook business profile. That style, all they have to do is click the link and exit their feedback. Later all, nobody wants to take the time to actually find your business's Facebook folio online.

2. Keep Your Bulletin Short and Sweet

   Remember, in that location'southward no need to make things complicated. Your customers don't like reading long texts any more than yous do. Hither'due south a template that you can use to inquire customers for reviews.

   "Nosotros appreciate your business organization and hope y'all enjoyed your experience. We'd love to hear your feedback. Click below to leave a review." (LINK TO YOUR FACEBOOK Business organization PAGE)

3. Send Review Requests on the Same Twenty-four hours as the Auction

   Chances are that if you're asked to rate a meal ten minutes later on you're finished eating, you could probably give an accurate assessment. If someone asks to rate that same repast a month later, chances are that you'd accept some problem remembering exactly how they felt at the time.

   That's why information technology'due south important to send review requests on the same day as the auction. That's when your customers will exist the about willing to leave a review and when they tin can actually requite yous feedback that can help y'all improve.

4. Enquire Customers to Check-in on Facebook

   Ask your customers to check-in to your Facebook business organization page. "What does this have to do with getting more than recommendations?" y'all might be asking us. It's simple: check-ins tin lead to reviews.

   Facebook often gives notifications asking customers who've recently checked-in to a business to get out a review. So when your customers are in-store, encourage them to check-in via the Facebook app. Chances are that the bank check-in will turn into a review.

5. Respond to All of Your Facebook Recommendations

   Of course, information technology'southward not over once y'all get the review. Your customers desire to see that you also help your business. That means that it's important to show that you lot're reading every customer recommendation.

   Be sure to answer to every recommendation you become, positive or negative. It's a great way to both thank your happy customers and stay on top of any customer complaints.

   To larn how to answer to customer reviews, download our free guide "Review Response Templates."

Consider Automation

For many business organization owners, sending review requests at the end of every concern day only isn't viable. The process of asking customers for reviews takes time. Here'due south how Birdeye tin assist.

Get Facebook Recommendations Automatically

Yous don't have to spend time sitting downwardly and typing out review requests to your customers. Birdeye can have care of that process for yous. Birdeye can send review requests with links to sites like Google, Facebook, and 150+ other sites on the Cyberspace.

Reply to Reviews on Facebook and 150+ Other Sites

Call up, responding to customer reviews matters. The problem is information technology isn't but Facebook that you lot have to worry about. There are hundreds of review sites on the Net. On the Birdeye dashboard, you lot tin can monitor and respond to reviews from Google, Facebook, and more than 150 other sites. Just type in a response to the review in the dashboard and information technology will appear on the site where the review originally appeared.

Automatically Share Reviews

Of course, reviews posted on other sites tin be shared on Facebook. With Birdeye, you lot tin can automatically share 5-star reviews posted on sites like Google. Yous can too use the Birdeye widget to share Facebook reviews on your website.

Try Birdeye, the #1 Review Software

Don't fall behind the competition when information technology comes to Facebook reviews. Collect more than authentic reviews with Birdeye. Birdeye was ranked the #ane online reputation software past G2 Oversupply, based on the information from hundreds of customer reviews. At that place's no other software on the market place that allows businesses to do all the things that Birdeye's all-in-ane dashboard does.

Click hither to find out how more than than lxxx,000 businesses drive growth with Birdeye.

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Source: https://birdeye.com/blog/how-to-ask-for-facebook-recommendations/

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